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Hotel · Florence · Tuscany

The St. Regis Florence

A grand riverside address steps from Florence's iconic sights, with refined rooms and attentive service.

  • River-view rooms overlooking the Arno
  • Central location near major museums and landmarks
  • Full-service spa and wellness centre
9 Perfect 277 reviews Booking.com 9 · 277 reviews

About

The St. Regis Florence

The St. Regis Florence occupies a prime spot on Piazza Ognissanti, with the Arno flowing just outside. Rooms and suites are classic and comfortable, many with direct river views and some with private balconies. The hotel's public spaces include a Winter Garden, a bar, and a restaurant, plus a full spa with treatments and a fitness centre.

Service is a clear focus here. Guests mention attentive staff from the doorman to the concierge, and the daily champagne sabering ceremony adds a theatrical touch. The location puts the Uffizi, Ponte Vecchio, and the Duomo within easy reach, making it a strong base for first-time visitors and seasoned travellers alike.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Outstanding service throughout — Guests repeatedly highlight the attentive and well-trained staff, from the doorman to the concierge, who go out of their way to make stays memorable.
  • Prime riverside location — Set on the Arno in central Florence, the hotel is within walking distance of the Uffizi, Ponte Vecchio, and the Duomo, making it easy to explore the city on foot.
  • Beautiful river-view rooms — Many rooms and suites overlook the Arno, and some have balconies. Guests describe the views as 'amazing' and 'like living in a masterpiece'.

Worth weighing

3 to weigh
  • Rooms and cleanliness rated lower than other aspects — While the hotel scores strongly on location and dining, the rooms and cleanliness category received a comparatively modest 6 out of 10, suggesting some variability in room quality or upkeep.
  • Premium price point — With rates from around $1,569 per night, this is a high-end stay. The 'price and service' category sits at 7, indicating that value for money may not be the hotel's strongest suit.
  • Inconsistent experience for some — Some reviews are less detailed, and one guest only noted 'nice personal attention' – a sign that not every stay hits the same high notes as the rave reviews.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Arno River Deluxe Guest room One King

  • 1 King-size bed
  • Heating
  • Air conditioning

Contemporary Luxury King Suite River View

  • 1 King-size bed
  • Heating
  • Balcony
  • Air conditioning

Junior Suite Arno 1 Bedroom Junior Suite Arno River view

  • 1 Double bed
  • Heating
  • Air conditioning

Junior Suite 1 Bedroom Junior Suite

  • 1 King-size bed
  • Heating
  • Air conditioning

Premium Double Arno Guest room Arno River view

  • 1 King-size bed
  • Heating
  • Air conditioning

Deluxe King Suite River View

  • 1 King-size bed
  • Heating
  • Air conditioning

Presidential Suite 1 Bedroom Presidential Suite 1 King

  • 1 King-size bed
  • Heating
  • Balcony
  • Air conditioning

Deluxe Guest room 1 King

  • 1 King-size bed
  • Heating
  • Air conditioning

Single 1 guest Guest room 1 Queen

  • 1 King-size bed
  • Heating
  • Air conditioning

Royal Suite 1 King

  • 1 King-size bed
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Bar/Lounge area
  • Snack bar
  • In-room breakfast
  • Special diet menus
  • Coffee shop

Wellness

  • Spa & wellness centre
  • Steam room
  • Jacuzzi
  • Fitness centre
  • Massage services
  • Beauty treatments

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Concierge
  • Luggage storage

Business & Events

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Family

  • Babysitting/Child services
  • Children's menu
  • Rollaway beds

In-Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • Safe deposit box

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 277 reviews

Guest-rated 9/10 from 277 reviews

Booking.com · 9 · 277 reviews
Rooms and cleanliness6.0
Location9.0
Dining8.0
Price and service7.0
9Verified guest

“The bed was exceptionally comfortable, the room was air conditioned, and the facilities were superb.”

9Verified guest

“A gorgeous place with the best staff from the doorman onward. We were upgraded to a brand-new double room with a perfect view of Ponte Vecchio. The location was central, great for the nearby palace and gallery. It was also handy being 500 metres from Yo Sushi, where we enjoyed our meal.”

9Verified guest

“Staying in the Arno River Beautiful Guest room felt like living in a masterpiece. The views of the flowing river and the enchanting architecture were amazing. Every morning I enjoyed a luxurious breakfast overlooking the shimmering water and capturing Instagram-worthy moments. The daily champagne sabering ceremony added a whimsical touch to my evenings.”

9Verified guest

“The staff gave nice personal attention.”

9Verified guest

“It's an ideal hotel with fantastic river views and well-trained staff. Exceptional service and a convenient location close to the beautiful restaurant, the busier areas of town, and Siena.”

9Verified guest

“We loved exploring the beautiful surroundings of Florence, especially the charming Court of the Medici. Our premium Arno view room was lovely, and the large balcony made for perfect evenings. The kids enjoyed the spacious room and the lovely complimentary in-room breakfast.”

04 — Location

Getting around Florence

The property sits in Florence.

Getting around: The hotel sits on Piazza Ognissanti, right on the Arno. Many sights are walkable: the Uffizi, Ponte Vecchio, and the Duomo are all within a short stroll, and the area is packed with restaurants and cafés.

Nearby attractions: Florence's major museums – the Uffizi Gallery and the Accademia – are about a 10-minute walk. Piazzale Michelangelo, with its panoramic view, is within a 10-minute drive, and the hotel is close to the Court of the Medici and other historic sites.

Dining: Guests recommend restaurants a short walk away, including Bianco e for coffee and Yo Sushi about 500 metres from the hotel. The hotel's own restaurant and bar also earn praise.

Piazza Ognissanti 1, Florence, Tuscany, 50123, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
99 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

Does the hotel have air conditioning?

Yes, all rooms listed include air conditioning and heating.

Is the hotel accessible for guests with disabilities?

Yes, the hotel provides rooms and facilities for disabled guests, as well as a lift.

The bottom line

For travellers seeking a grand, service-driven hotel right on the Arno, The St. Regis Florence delivers on location, comfort, and attentive care. Be ready for a splurge, and keep expectations realistic on the rooms side.

9From the Stay Atlas editors

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